What We Collect and Why We Collect It
When you create an account on hlbajee, we collect the information you provide directly — your name, contact details, date of birth and any payment identifiers linked to bKash, Nagad or Rocket. We do not store your mobile wallet PIN or OTP; those credentials stay within
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your wallet provider's system. We also collect device and session data automatically: your IP address, browser type, pages visited and session duration. This helps us detect unusual login attempts and keep your account secure. Transaction records — deposit amounts, withdrawal requests, payment method used — are
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retained as required to meet financial record-keeping obligations, for as long as those obligations require. If you contact our support team, the conversation history is saved so follow-up queries are handled without you repeating context. We do not sell your personal data to third parties. We
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may share limited information with payment processors (including local wallet providers) and fraud-prevention services strictly to complete your transactions and protect your account. Any sharing is governed by written agreements that bind those parties to confidentiality. Availability of our services depends on your local law and
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eligible regions. If you believe we hold data about you that is inaccurate or that you wish to have removed, the contact steps in the Support section below apply.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.